Sometimes confirmation emails are filtered into spam or junk folders, so please check there first. If you still can’t find it, reach out to us at info@wordspirebooks.com, and we’ll make sure you receive your confirmation.

Orders are typically processed within 3 business days before shipping. Once your order has shipped, you will receive a tracking number via email.

No, each recipient must have a separate order.

At this time, we only ship within the United States. We hope to expand our shipping options in the future.

You can enter your coupon code in the “Coupon Code” field after adding an item to your shopping cart. Be sure to click “Apply Coupon” to apply the discount.

Please note that coupons are limited to one per customer, and only one coupon code can be used per transaction. Some exclusions may apply.

We accept major credit cards, PayPal, Apple Pay, and Google Pay for online orders.

Yes, we use a highly secure payment processing system to protect your information. Your credit card details are not stored or visible to our team, and we will never sell or share your data.

Not at this time, but we may offer them in the future. Stay tuned for updates!

Not at this time, but we may introduce one in the future.

Yes! For bulk order inquiries, please email info@wordspirebooks.com with “Bulk Order” in the subject line. We’re happy to provide pricing and availability details.

When you purchase digital content directly from Wordspire Books, you will receive an email within 24 hours with a download link and instructions.

If you do not receive the email, please check your spam or junk folder. If you still can’t find it, contact us at info@wordspirebooks.com for assistance.

For digital purchases made through Amazon, Apple Books, Google Play, Kobo, or other platforms, your content will be delivered according to that platform’s distribution process.

If your order is missing an item, contains the wrong product, or arrives damaged, please email us at info@wordspirebooks.com with your order number and a brief description of the issue. We may ask for a photo to help us resolve the problem quickly.

If your tracking shows the order as delivered but you haven’t received it:

• Check around your home in case it was placed in a different location.

• Ask neighbors if they may have received it by mistake.

• If you live in an apartment or condo, check with your management office.

Unfortunately, we are unable to issue refunds or credits for orders marked as delivered by the carrier. If you still can’t locate your package, we recommend reaching out to the shipping carrier for further assistance.

If your order was returned to Wordspire Books due to an address error, location issue, or another delivery problem, you will receive a refund for the cost of the item once we receive and process the return. Please note that shipping costs are non-refundable.

Unfortunately, we are unable to ship orders to prisons or jails due to shipping restrictions.

If you need to cancel or modify your order, please email your order number to info@wordspirebooks.com with the subject “Order Change.”

If you don’t have your order number, please provide as many details as possible, such as the payment method, book title, format, purchaser’s name, and complete shipping address.

Please note that if your order has already shipped, we may not be able to cancel it.

An order may show as ‘pending’ if we need to verify billing or shipping details or if there was a time-out error during checkout.

If you don’t receive a confirmation email within one business day, please contact us at info@wordspirebooks.com, and we’ll be happy to assist you.

While we do our best to contact customers regarding order status, we reserve the right to cancel or place a hold on an order without further notice. Common reasons include:

• The billing or shipping address could not be validated

• Payment could not be verified before shipment

If you have questions about your order status, please email info@wordspirebooks.com with your order number and use “Status Update” in the subject line.

We accept returns for items purchased directly from Wordspire Books, as long as they meet the following conditions:

• Items must be new, unopened, and include all original components.

• A copy of the original packing slip must be included with the return.

• Returns must be sent via a traceable shipping method (such as USPS Priority Mail or UPS Ground) within 30 days of the shipment date.

Send returns to:

Returns Center

Wordspire Books, LLC

5013 S. Louise Ave #9993

Sioux Falls, SD 57108

Refunds will be issued for new, unopened merchandise returned in its original condition. We will refund the item cost and applicable sales tax, but shipping and handling fees (including return shipping) are non-refundable.

We recommend keeping a copy of your tracking number for reference. Once we receive and inspect your return, we will process your refund to the original payment method within two weeks, provided all conditions are met.

If you have a customer account with Wordspire Books and need assistance with a purchase or would like to delete your account, please email info@wordspirebooks.com.

Great! Please visit the following page: Submission Guidelines